Shipping and Processing Policy

 

Processing & Shipping Policy

Thank you for shopping with QB Beauty Bar. Please review the information below regarding our processing and shipping procedures before placing your order.


Average Processing Time

Same Day Pickup (Local)

On hand units may be available for same day pickup.To schedule a pickup time, please text: 561-289-3180

 Ready to Ship Units

Orders are processed and shipped within 2–5 business days.

Pre-Order / Custom Units

Please allow 7–14 business days for processing before shipment.

Note: Processing times may vary during peak seasons, holidays, or promotional periods. We appreciate your patience during busy times.


Processing vs. Shipping Time

  • Processing time is the time it takes for us to prepare your order before it ships.
  • Shipping time is the transit time after your order has shipped.

If a refund is requested before processing has begun, a $15 service fee will be deducted to cover administrative and order management costs.

We offer shipping insurance to protect against lost or stolen packages.

  • Overnight Shipping ($65): Insurance is included
  • Express ($40) & Economy ($15): Insurance is optional and may be added for $7

Insurance covers lost or stolen packages.

If you do not select insurance at checkout, you are acknowledging and agreeing that QB Beauty Bar is not responsible for lost or stolen items once the order has shipped.


Order Verification Requirement

Once payment is submitted, you are consenting to complete your purchase.

To protect our customers and prevent fraud, a verification form will be sent to:

the email address on file

 via notification to the phone number on file

Important: Failure to complete and submit the verification form may result in an automatic refund and cancellation of your order.


Shipping Confirmation & Tracking

Once your order ships, you will receive a shipping confirmation email with tracking details.

Orders ship to the address entered at checkout. Any address changes must be submitted before shipping. Once your package is handed to the carrier, delivery is outside of our control.

Please use your tracking number and contact the carrier directly for delivery updates.

 

Shipping Locations

We currently ship to:

  • United States
  • Canada

For international orders, additional customs fees may apply and are the responsibility of the customer.

 

Additional Notes

QB Beauty Bar is not responsible for carrier delays once an order has shipped. We also are not liable for personal allergic reactions. 

All hair sales are final due to hygiene.