Return & Refund Policy
At QB Beauty Bar, we are committed to delivering luxury hair units with consistent quality and careful inspection.
Please review the policy below before placing your order.
All Sales Are Final
Due to the hygienic nature of hair products, all sales are final.
We do not accept returns, refunds, cancellations, or exchanges once an order has been placed and processed.
Each unit is thoroughly inspected prior to shipment to ensure quality and accuracy.
Order Accuracy & Damage (Our Error Only)
We will offer a replacement only if an error occurred on our behalf, such as:
• You received the wrong item
• Your item arrived damaged
To report an eligible issue, you must notify us within 24 hours of confirmed delivery.
Shipping & Delivery Responsibility
Once a package is marked as delivered by the carrier, QB Beauty Bar is not responsible for lost or stolen packages.
If shipping insurance is selected at checkout, claims must be filed through the insurance provider.
If insurance is not selected, the customer assumes responsibility once the item has been shipped and marked delivered.
Reporting an Issue (24-Hour Window)
Please email us at:
📧 QBBEAUTYBAR18@gmail.com
Include the following:
• Order number
• Brief description of the issue
• Clear photos of the item and packaging
If your claim is approved, we will provide the next steps to resolve the matter.
What We Do Not Accept
We do not offer returns or refunds for:
• Change of mind
• Incorrect selection of length, texture, lace, or density
• Dissatisfaction based on personal preference
• Styling or maintenance outcomes
• Requests submitted after the 24-hour reporting window
• Worn, altered, washed, or tampered items
Texture Disclaimer
Variations in styling results, texture preference, or maintenance routine are not considered defects.
Customers are responsible for selecting the correct texture, length, lace type, and density prior to purchase. Proper care and maintenance are required to preserve the quality and longevity of all units.
Final Sale & Dispute Policy
By placing an order on QBBEAUTYBAR.com, you acknowledge and agree to this Final Sale policy.
Contact Us
For questions regarding this policy, please contact: