Return & Refund Policy
At QBBEAUTYBAR.com, we take pride in the quality of our products and services. Please read our return and refund policy carefully before placing an order.
All Sales Are Final
- We do not accept returns, refunds, cancellations, or exchanges.
- All sales are final once an order is placed and processed — it is considered complete and cannot be altered.
Exception — Mistake on Our Behalf
We only offer replacements if the error is on our part, such as:
- Receiving the wrong item
- Item damaged by QBBEAUTYBAR (please notify us within 24 hours of delivery)
Missing Items
We are not responsible for lost or stolen packages once tracking confirms delivery. Please contact the carrier unless you opted in for order insurance.
24-Hour Return Window (Eligible Cases Only)
If you are eligible for a return due to an error on our part:
- You must contact us within 24 hours of receiving your order.
- Email us at QBBEAUTYBAR18@GMAIL.COM with:
- Your order number
- A brief description of the issue
- Clear photos of the item(s) and packaging
If approved, we will provide further instructions to resolve the issue.
What We Do Not Accept
- Returns for buyer’s remorse, change of mind, or incorrect selection
- Returns or exchanges requested after 24 hours
- Used, opened, or tampered items
Contact Us
For any questions about this policy, please reach out to us at:
📧 QBBEAUTYBAR18@GMAIL.COM